How to Connect With Customers on Facebook in a Crisis

From providing factual updates to using the platform for the good of the public, there several ways to properly and efficiently use your business’s Facebook page during a crisis. — Getty Images

Social media is a great way to speak to your customers directly when crisis hits. Your owned media — platforms and pages where you control the messaging – gives your business an opportunity to connect with customers, support each other, and provide relevant updates as the situation evolves.

Facebook is unique in its ability to foster community, but experts warn that the commenting capability can create trouble if not managed properly. Here’s what to know about using Facebook to communicate during a crisis.

[Read more: How to Stay Connected to Your Customers During the Coronavirus Outbreak]

First steps to Facebook posting in a crisis

Tim O’Brien, founder and crisis PR consultant at O’Brien Communications, says it’s important

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Small Enterprise Software For Your Company

In some cases, you may even choose to make use of a Virtual Mailbox as your deal with. We provide a Digital Mailbox service across a number of states.

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When contemplating whether or to not start a MULTILEVEL MARKETING enterprise, first you should write an MULTILEVEL MARKETING business plan. These are simply among the prime ways to use social media automation instruments. Nevertheless, a human ought to still be interacting with the group, and planning creative, exciting content material. Most businesses lately concentrate on creating their very own web site and selling their presence within the on-line market. They have a tendency to speculate all their time, effort, and money in website design when starting their very own enterprise. Nevertheless, you should not utterly ignore printed marketing supplies in your advertising checklist. Just as your web site is important, you need to still spend money … Read more

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